Question 1

How do you find the best tutor for each learner?

Accepted Answer

We listen carefully to your requirements and thoughtfully match each learner with a tutor who best suits their individual needs, goals and learning style. This personalised approach helps students feel supported, build confidence and make meaningful progress.

Question 2

What happens if the tutor is not the right fit?

Accepted Answer

Building a positive relationship between the learner and tutor is an important part of the learning process. For this reason, we arrange an initial trial session at the beginning of the tutoring journey, with no further commitment required.
If you feel the tutor is not the right fit, please let us know. We will work closely with you to address any concerns and, where needed, arrange a more suitable tutor to ensure the best possible learning experience.

Question 3

What checks do you do?

Accepted Answer

As part of our robust safeguarding process, we ensure that our tutors all have a current enhanced DBS certificate. We seek professional references and check every tutor's qualifications.
We are a member of the Tutor's Association, the Government recognised professional body for the tuition industry.

Question 4

How does payment for tuition work?

Accepted Answer

Our tutor management system issues invoices when the tutor has marked that the lesson has taken place. You are not required to pay for lessons in advance. 
Please note that we reserve the right to charge for lessons that have been booked but that are cancelled with less than 24 hours' notice.

Question 5

What are your tuition fees?

Accepted Answer

The exact cost varies, depending on the subject, level taught and the qualifications and experience of the tutor. ​The cost will be agreed with you before starting tuition.

FAQs

How do you find the best tutor for each learner?

What happens if the tutor is not the right fit?

What checks do you do?

How does payment for tuition work?

What are your tuition fees?